Help members of the public to scan text - Break text into chunks using short paragraphs, lists and sub-headings in order to help members of the public quickly understand and absorb information. Keep content clear and concise.
- Use plain English.
- Avoid technical words, unfamiliar abbreviations or acronyms; also avoid French and Latin expressions.
- Be consistent with terms throughout your document.
- Proofread your document to ensure correct spelling and punctuation.