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Social Media

Our Social Media Channels

Wicklow County Council uses social media to share information that is important and relevant to the public. Our channels provide updates on Council services, facilities, events, initiatives, consultations, public notices and other information affecting communities across County Wicklow.

 

Our main social media channels are 

 

We also manage social media channels for:

  • Our Wicklow Heritage
  • Wicklow Local Community Safety Partnership
  • Wicklow Civil Defence
  • Wicklow County Council Library Service
  • Wicklow County Arts Office
  • Wicklow Naturally

 

About Our Social Media Channels

Our social media channels are an important way for us to keep you informed about what is happening across the county and to make information about Council services and activities easy to access.

Behind every post from us on social media is a real person. Our channels are managed by Council staff who aim to communicate in a helpful, professional and respectful manner.

Please Be Patient

Our social media channels are not monitored 24 hours a day, seven days a week, including evenings, weekends and public holidays. We receive a high volume of comments, messages and enquiries.

Social media should not be used for urgent matters or where a query requires direct action by a Council service. For specific, individual or complex queries, please contact the relevant Council department directly by phone, email or through the appropriate online service. This ensures your query reaches the team best placed to assist you.

Please do not share personal, confidential or sensitive information on our social media channels.

Emergency Contacts

Heading (H2)

Help members of the public to scan text - Break text into chunks using short paragraphs, lists and sub-headings in order to help members of the public quickly understand and absorb information. Keep content clear and concise.

  • Use plain English.
  • Avoid technical words, unfamiliar abbreviations or acronyms; also avoid French and Latin expressions.
  • Be consistent with terms throughout your document.
  • Proofread your document to ensure correct spelling and punctuation.

Heading (H2)

Help members of the public to scan text - Break text into chunks using short paragraphs, lists and sub-headings in order to help members of the public quickly understand and absorb information. Keep content clear and concise.

  • Use plain English.
  • Avoid technical words, unfamiliar abbreviations or acronyms; also avoid French and Latin expressions.
  • Be consistent with terms throughout your document.
  • Proofread your document to ensure correct spelling and punctuation.
Emergency Contacts

Heading (H2)

Help members of the public to scan text - Break text into chunks using short paragraphs, lists and sub-headings in order to help members of the public quickly understand and absorb information. Keep content clear and concise.

  • Use plain English.
  • Avoid technical words, unfamiliar abbreviations or acronyms; also avoid French and Latin expressions.
  • Be consistent with terms throughout your document.
  • Proofread your document to ensure correct spelling and punctuation.

Heading (H2)

Help members of the public to scan text - Break text into chunks using short paragraphs, lists and sub-headings in order to help members of the public quickly understand and absorb information. Keep content clear and concise.

  • Use plain English.
  • Avoid technical words, unfamiliar abbreviations or acronyms; also avoid French and Latin expressions.
  • Be consistent with terms throughout your document.
  • Proofread your document to ensure correct spelling and punctuation.

Heading (H2)

Help members of the public to scan text - Break text into chunks using short paragraphs, lists and sub-headings in order to help members of the public quickly understand and absorb information. Keep content clear and concise.

  • Use plain English.
  • Avoid technical words, unfamiliar abbreviations or acronyms; also avoid French and Latin expressions.
  • Be consistent with terms throughout your document.
  • Proofread your document to ensure correct spelling and punctuation.

Heading (H2)

Help members of the public to scan text - Break text into chunks using short paragraphs, lists and sub-headings in order to help members of the public quickly understand and absorb information. Keep content clear and concise.

  • Use plain English.
  • Avoid technical words, unfamiliar abbreviations or acronyms; also avoid French and Latin expressions.
  • Be consistent with terms throughout your document.
  • Proofread your document to ensure correct spelling and punctuation.
Social Media House Rules

We ask everyone who engages with our social media channels to treat Council staff and other users with courtesy and respect.

We understand that you may sometimes be frustrated by a service, a delay or an issue you have experienced. Your feedback is important, but abusive, threatening, discriminatory or offensive behaviour towards Council staff, elected members or other users will not be tolerated.

Council staff are required to remain politically neutral. Our social media accounts will not engage with, endorse or respond to party-political content or political campaigning. Political matters should be directed to the relevant elected representative.

Think Before You Post

You are responsible for the content you post or share and must comply with the terms and conditions of the relevant social media platform.

We may remove content, where possible and without prior notice, if it:

  • Is abusive, threatening, discriminatory, hateful, defamatory, obscene or offensive
  • Bullys, harasses or intimidates others
  • Infringes another person's rights, privacy or intellectual property
  • Is unlawful, misleading or deceptive
  • Contains personal, confidential or sensitive information
  • Advertises or promotes products, services or organisations without permission
  • Is spam, repetitive, disruptive, irrelevant or off-topic
  • Relates inappropriately to ongoing legal proceedings
  • Impersonates an individual, organisation or Council representative
  • Encourages others to breach these house rules
  • Users who repeatedly breach these rules may have their access restricted or may be blocked and, where appropriate, content may be reported to the relevant social media platform.