MyCoCo Payments

WICKLOW COUNTY COUNCIL NEW ONLINE PAYMENTS SYSTEM

As part of our efforts to continuously improve our customer service, Wicklow County Council are pleased to introduce a new online payments system called MyCoCo, which is now available to our customers. You will be required to register on the new MyCoCo Customer Portal to make payments and view your account, alternatively you can use the QuickPay option to pay without registering.

What's New?

Pay your Rent, Rates, Home Loan or any other invoice online.
View your Statements & Transaction History.
Download a statement.

Open www.mycoco.ie in a web browser or download the MyCoCo payments App from the app store.

1. Open www.mycoco.ie in a web-browser or download the app on your device.

2. Scroll down to Payments and click on Register Account button.

3. Select Wicklow County Council, enter your Customer Number and PIN to begin registration.

Once you have completed the registration process it may take up to 24 hours to activate your account. Following activation, making online payments, downloading statements and viewing transaction history will be available.

Where do I find my Customer Number and PIN?

Your customer number is typically 6 digits long and appears on your statement/letters. Your PIN is issued by your Local Authority or can be requested by emailing mycoco@wicklowcoco.ie

How do I register?

Go to MyCoCo, select your local authority from the dropdown, and enter your customer number and PIN. You will receive a temporary password via email to complete the setup. Alternatively, you can download the app from the app store, search for MyCoCo payments.

How long does it take for my account to activate?

It may take up to 24 hours to view your statement and allow online payments to be made after registering.

What bills can I pay?

You can pay any outstanding invoices on your customer account, such as Commercial Rates, Housing Rent, Housing Loans, Environmental Charges, Development Contributions etc.

Can I set up a recurring payment?

Yes, when you make a payment, you will see the recurrent payment option. Tick the box to make it a recurring payment and choose weekly, fortnightly or monthly.

Can I view my payment history?

Yes, the portal allows you to view your transaction history, download and view statements, and access payment receipts.

Can I pay without registering?

Yes, choose the QuickPay option enter your customer account and payment details.

My PIN or Customer Number isn't working.

Contact the debt management section to verify you have the right credentials. Your account might also be locked, which an administrator can reset. Call 0404 20128 or email mycoco@wicklowcoco.ie

I can't log in.

Ensure you are not copying and pasting the temporary password, as this can cause errors. Try entering it manually. If you forgot your password, use the "Forgot Password" option on MyCoCo. Alternatively, email us on mycoco@wicklowcoco.ie and we can help you with the process.

Living in Wicklow

Finance

IN THIS SECTION